01
Shipping
Orders are processed within 1 to 3 business days. Tracking information will be sent once your order has shipped.
02
Processing
Processing times may be extended during sales, holidays, product launches, or high order volume.
03
Final Sale
Due to the nature of lash and beauty products, all sales are final. We do not accept returns or exchanges.
04
Damaged Items
If your item arrives damaged, contact us within 48 hours with photos of the product and packaging.
05
Lost Packages
Once a package is marked delivered by the carrier, V Luxe Lashes is not responsible for lost or stolen packages.
06
Address Errors
Please enter the correct shipping address at checkout. We are not responsible for orders sent to incorrect addresses.